FREQUENTLY ASKED QUESTIONS

What are the delivery charges for orders from the Online Shop?

Delivery fee is AED25 to all places within UAE.

Which payment methods are accepted in the Online Shop?

Cash on Delivery. You only pay after receiving your goods.

How long will delivery take?

Expect to receive your goods in less than 48Hrs. Delivery time depends on your exact location from our regional Warehouse.

How secure is shopping in the Online Shop? Is my data protected?

We ensure maximum protection of our customers’ data. For more information please refer to our privacy policy.

What exactly happens after ordering?
  1. we receive a notification of your order.
  2. we contact you via WhatsApp to confirm receipt of the order.
  3. we pack the goods and hand over to the delivery company.
  4. Delivery company will contact you to confirm the location to deliver the goods.
  5. Pay cash to delivery man after receiving the goods.

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Do you also sell Cooked food ?

No,we only sell Fresh food.

Do you sell only Ugandan food?

No, we sell food from all other African countries. e.g. Nigerian foods, Kenyan food, South African food, Cameroonian food, etc.